Privacy Policy

Effective Date: June 23, 2023

1. Introduction Radiant Solar Energy Group ("we," "our," or "us") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and payment details.
• Technical Information: IP address, browser type, operating system, and website usage data.
• Energy Data: Information related to your solar energy usage and system performance.

3. How We Use Your Information We use the collected information for purposes such as:

• Processing orders and service      requests.
• Providing customer support.
• Improving our website and      services.
• Sending promotional materials      (with your consent).
• Complying with legal and      regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with service providers who assist in our operations or legal authorities if required by law.

SMS Consent Disclosure: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://radiantsolar.ca/privacy-policy.
• Visit https://radiantsolar.ca/privacy-policy for privacy policy and https://radiantsolar.ca/privacy-policy for Terms of Service.

5. Data Security 

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices You may:

• Request access to or correction      of your personal information.
• Opt out of receiving promotional      communications.
• Request deletion of your data,      subject to legal requirements.

7. Cookies and Tracking Technologies 

Our website may use cookies and similar technologies to enhance user experience. You can modify your browser settings to decline cookies, but this may impact site functionality.

8. Third-Party Links 

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy 

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

10. Contact Us 

For questions or concerns about this Privacy Policy, please contact us at: Radiant Solar Energy Group
Unit 30, 665 Millway Avenue, Vaughan
Email: info@radiantsolar.ca